Office hours
A short, open session where you bring the questions. Stuck on a setting, unsure which app to install, or wondering how billing will look this month? Ask, and we will answer on the real product where we can.
- About 30 minutes
- Online
- Everyone
- Date to be announced
Who should come
- Anyone using the platform
- People who prefer asking to reading
- Teams with a question that does not fit a support ticket
What you will learn
- Answers to your own questions
- Settings and shortcuts other people ask about
- Where to find help between sessions
What the session covers
The planned outline, in minutes. We may move things around to follow the questions in the room, but we keep to about 30 minutes.
Hello and housekeeping
How to ask a question, and a reminder not to share passwords or personal data.
Your questions
Taken in the order they arrive, answered on screen where we can.
What we could not answer
Anything that needs looking into is turned into a support ticket so it is not lost.
What to prepare
A little preparation makes the session about your business rather than a general one.
- 1Your question, written down, with the name of the app or page it is about.
- 2Never share passwords, recovery codes or customer data.
What we will use on screen
Each app is installed per channel and priced per channel per month, billed after use. You can read about each one before you join.
Questions
When is it?
Where is it?
Will there be a recording?
Other sessions you might like
- Live product walkthrough60 min · Anyone curious
- Getting started: your first channel45 min · New owners
- Industry deep dive: clinics60 min · Clinics and healthcare
- Industry deep dive: shops60 min · Shops and retail
- Industry deep dive: schools60 min · Schools and courses
- Industry deep dive: nonprofits45 min · Nonprofits and NGOs
- Security and admin session45 min · Admins and owners
- Developer session60 min · Developers
- Partner briefing60 min · Partners
Want a seat when dates are set?
Leave your email and we will tell you when office hours is scheduled.