A last-mile start-up that stopped running on group chats

Meet the people behind Mile Seven Logistics

• Kabir AnandCo-founder, operations
• Nisha GillCo-founder, sales and finance
• Manoj YadavLead driver and trainer

What was going wrong

The workarounds that got them this far

1. One big WhatsApp group

   Fast for the first month, unsearchable by the third.

2. A fleet tracker from the van dealer

   Showed dots on a map and nothing else.

3. Spreadsheets for everything else

   Each one owned by whoever made it.

Mile Seven Logistics on Intersink

Kabir creates his User ID and adds Mile Seven as the business. Dispatch gets its own channel with the fleet and field apps, so drivers only see the jobs side. Sales and the office follow as separate channels. As a young company, Mile Seven applies for start-up credits, which are used before the card is charged.

The apps in this story

A day in their life, some months in

1. 7:00

   Kabir opens the dispatch map. Twelve vans, each with a morning checklist done in the driver app.

2. 8:15

   A pharmacy calls the Mile Seven number. The call routes to dispatch, and Kabir adds the pickup to Manoj’s route while they talk.

3. 11:00

   Deliveries close with a photo and a customer signature on the driver’s phone.

4. 13:00

   A driver snaps his fuel receipt in the expenses app. It is checked against policy and waits for approval.

5. 15:30

   Nisha sends a new boutique customer a contract to sign online. It comes back signed before the shop closes.

6. 18:00

   Van seven is due for service next week. The reminder arrives before it breaks down, not after.

What is different now

In plain words, because this is an illustrative story and there are no real measurements behind it.

What it would cost each month

What others could take from this

1. Separate dispatch from sales

   Drivers see jobs; they do not need the customer pipeline.

2. Pay for what you run this month

   As a start-up, Mile Seven added apps as the work demanded them, not all at once.

3. Apply for credits early

   Start-up credits are for companies under five years old. Apply before the first invoice.

Running vans, riders or field teams?