Agencies and implementers
Agencies and implementers do the hands-on work: planning channels, configuring apps, importing data, training teams and keeping things tidy afterwards.
What it looks like day to day
A new platform is only useful once it is set up the way a business really works. That means channels that match real brands and branches, apps configured sensibly, roles that make sense, and the old spreadsheets brought across.
Agencies do that work inside the client's own business. The client invites you with a role, you do the setup, and the audit log keeps a record of the changes. When the project ends, the client decides whether you stay on as an admin or step away.
You set your own prices for your work and bill the client for it directly. The client pays us for their apps as usual.
What a agency does
- Plan how a client's brands and branches map to channels
- Install and configure apps, roles and settings on each channel
- Bring records across from spreadsheets with the import tool
- Build websites and storefronts on the channel's own domain
- Train the client's team and write down how they will work
- Connect other systems through the API and webhooks
Be honest with yourself here
It saves both of us time. If the second list sounds more like you, another partner type may suit better.
Good fit if
Most of these are true.
- You already run setup or digital projects for businesses
- You have people who can learn a platform properly and teach it
- You write things down: scopes, handover notes, checklists
- You want repeat work looking after clients over time
Probably not a fit if
Any of these is a deal breaker for you.
- You would rather sell licences than do hands-on work
- You need us to pass projects to you on a guaranteed basis
From application to your first client
There is no fee to apply and no contract until both sides are happy with the terms.
Apply
Tell us what kind of projects you run, for which kinds of business, and the size of your team.
Learn the platform
Set up a business of your own and try channels, apps, roles and test mode end to end.
Agree how we work together
We agree terms in writing, including how we introduce each other to clients.
Deliver for clients
Work inside each client's business through the role they give you.
Stay involved
Keep clients' setups healthy, or hand over cleanly when the job is done.
What we offer, and what we ask
What we offer
Modest on purpose. We would rather keep every promise.
- A named contact for questions about how the platform behaves
- Help on your first projects, including reviewing your plan
- Early notice of changes that affect setups you look after
- Where it suits a client, an introduction to you when they ask us for hands-on help
What we ask
Businesses trust partners. These rules protect that.
- Work through the role a client gives you, from your own User ID
- Never share logins or ask clients for passwords or codes
- Leave clients able to run things without you
- Tell clients plainly what you charge for your work, separately from app prices
