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My channel isn’t live
Why a channel stays offline, and what to check.
Where:
BusinessHomeSteps
- Check the business status
Open the business Home. If it shows Under review or a draft, channels stay offline until the business is approved.
- Finish the checklist
Work through Finish setting up, then choose Submit for review.
- Check the channel status
On Channels, each channel shows Live, or its status such as Pending or Paused.
- Check for notices
Open Channel status in the channel. It shows whether anything is limited, why, and what you can do about it.
- Check your domain
If you use your own domain, open Manage resources and make sure it shows as verified.
Tips
Check the public status page too, in case there is a wider problem.
Related guides
Still stuck?
Go to HelpSearch the Help Center for answers, or ask our support team. Tell them which guide you were following and which step.