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Getting started

Create your User ID Follow the setup checklist How User IDs, businesses and channels fit together

Your User ID and security

Sign in Add a passkey Turn on 2-step verification Save your recovery codes Check where you are signed in Choose your sign-in alerts Reset a forgotten password Download your data or delete your account

Businesses

Register a business Submit your business for review Verify you are the owner Invite your team and set roles Understand billing and apply for free credits Add a payout account Upload business documents Add a business address Read and export the audit log Transfer ownership or close a business

Channels

Create a channel Connect your own domain Change channel details and logo Give people access to a channel

Apps

Install an app Remove an app Change an app’s settings

Selling

Add a product to your store Handle an order Create a discount code

Customers

Import data from a spreadsheet Add and follow up a lead Book an appointment

People and payroll

Track attendance Run payroll

Accounting

Send an invoice Approve and pay bills

Developers

Create and rotate API keys Receive events with webhooks Open the API reference

Troubleshooting

I can’t sign in My channel isn’t live

Browse the documentation

All documentation

Getting started

Create your User ID Follow the setup checklist How User IDs, businesses and channels fit together

Your User ID and security

Sign in Add a passkey Turn on 2-step verification Save your recovery codes Check where you are signed in Choose your sign-in alerts Reset a forgotten password Download your data or delete your account

Businesses

Register a business Submit your business for review Verify you are the owner Invite your team and set roles Understand billing and apply for free credits Add a payout account Upload business documents Add a business address Read and export the audit log Transfer ownership or close a business

Channels

Create a channel Connect your own domain Change channel details and logo Give people access to a channel

Apps

Install an app Remove an app Change an app’s settings

Selling

Add a product to your store Handle an order Create a discount code

Customers

Import data from a spreadsheet Add and follow up a lead Book an appointment

People and payroll

Track attendance Run payroll

Accounting

Send an invoice Approve and pay bills

Developers

Create and rotate API keys Receive events with webhooks Open the API reference

Troubleshooting

I can’t sign in My channel isn’t live

Documentation Apps

Remove an app

Uninstall an app from a channel, or switch it off without uninstalling.

Where:ChannelApps

Steps

Open the app’s settings
In the channel, open Apps and choose Settings next to the app.
Or just switch it off
On the General tab, turn off App is on to hide its tabs without uninstalling. Data stays.
Uninstall
At the bottom of the page, choose Uninstall, then Uninstall again on the confirmation page.

Tips

After uninstalling, the app’s tabs disappear at once. Data is kept for 30 days in case you reinstall, and billing stops at the end of the period.

Related guides

Install an appAdd features to a channel from the app store.Change an app’s settingsDecide who can use an app, what it shows on your website, and export its data.Understand billing and apply for free creditsSee what your business pays for, download invoices, and apply for credits that are used before your card.

Still stuck?

Search the Help Center for answers, or ask our support team. Tell them which guide you were following and which step.

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